Workshop

Strategic Interviewing Skills for Hiring

THE HUMAN CONNECTION

  • The nature of self-fulfilling prophecies and how to manage them. 
  • Positive mental focus and resourceful states (attitude). 

Participants will learn how expectations become self-fulfilling prophecies.

RAPPORT AND TRUST

  • Skills to establish deep trust at the unconscious level with verbal, nonverbal, and symbolic behaviour. 
  • Explaining how to lead the candidate during the interview with nonverbal behaviour. 
  • Illustrating how to open people up physically and psychologically through nonverbal behaviour. 
  • Demonstrating how to calm nervous, anxious, or angry people and energize reserved or depressed people. 

ACTIVE LISTENING

  • Describing how to deepen trust and rapport through listening, assertiveness, and providing memory cues to the candidate. 

READING PEOPLE:  COMMUNICATION MODES

Explaining how to recognize and be flexible to the different preferred communication modes of the candidate. 

EFFECTIVE NOTE TAKING

  • Exploring both conservative and innovative note taking styles. 
  • Illustrating the advantages of note taking using key words and of mind mapping. 

DETECTING RELUCTANCE, RESISTANCE AND DECEPTION

  • Illustrating techniques for detecting deception in verbal and nonverbal behaviour. 
  • Discussing the most common verbal and nonverbal indictors of deception. 

HUMAN RIGHTS LEGISLATION – COMMON THEMES

  • Reviewing pertinent legislation governing restrictions and prohibitions relating to employment practices. 
  • Examining current case law relating to employment and promotional matters. 

PLANNING AND PREPARATION 

  • Illustrating an approach to balance interview planning with flexibility. 
  • Describing when to use “open” and “closed” questioning. 
  • Discussing guidelines for planning and preparing for an interview. 

MISSION STATEMENTS 

  • Outlining what a mission statement is, and the purpose of the organization’s mission statement. 
  • Identifying competency indicators contained within the mission statement. 
  • The necessary tools (job description, skills, mission, vision and values of the organization);

REPARATION FOR INTERVIEW 

Participants will prepare their role play to: 

  • target organizational skills.
  • ask questions to discern the interviewee’s intention;
  • determine whether the answers are valid and relevant.
  • provide enough detail and depth in the questions (eliminate ambiguity).
  • ask the right questions – what can they say, do not say and how to say it.

BEST PRACTICES (TIPS AND TRICKS) 

The facilitator will guide the participants through an exploration of the best practices and the most common mistakes of the interview. 

READ AND ADAPT TO NON-VERBAL BEHAVIORS

How to read the body language of the interviewee

ROLE PLAY 

This role play will give each participant the opportunity to practice the skills and strategies to: 

  • build rapport and trust;
  • maintaintheircalm; 
  • effectivelyask questions; 
  • Effectively manage the exchange through preparation and flexibility.

They will play the role of in triads using the guidelines provided by the facilitator. They will also receive feedback from their colleagues. Then, the group will share their lessons learned in order to further improve themselves. 

PLAN

Each participant will build a plan to further practice their interviewing skills and strategies. 

CLOSURE OF THE WORKSHOP AND EVALUATION